New user onboarding: Difference between revisions

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# After the safety training, submit the [https://usc.qualtrics.com/jfe/form/SV_37MPAOfPV8Trq5g cleanroom policy quiz] on Qualtrics.  
# After the safety training, submit the [https://usc.qualtrics.com/jfe/form/SV_37MPAOfPV8Trq5g cleanroom policy quiz] on Qualtrics.  


== Non-profit / academic - External user onboarding process ==
== External user onboarding process ==


#Complete the [https://usc.qualtrics.com/jfe/form/SV_8ro9XbLOFMz6raK new user questionnaire] on Qualtrics.
#Complete the [https://usc.qualtrics.com/jfe/form/SV_8ro9XbLOFMz6raK new user questionnaire] on Qualtrics.
#Sign and submit the form ''[https://wiki.nanofab.usc.edu/images/a/a5/USC-Access-Agreement-Academic-Non-Profit-Aug-2023.pdf Facilities use agreement form for nonprofit users]'' to the lab coordinator.
#Sign and submit the form ''[https://wiki.nanofab.usc.edu/images/a/a5/USC-Access-Agreement-Academic-Non-Profit-Aug-2023.pdf Facilities use agreement form for nonprofit users]'' to the lab coordinator.
# [https://powerforms.docusign.net/965cdedc-dc46-4c8d-bd14-1274510cbad7?env=na3&acct=4145456e-1244-4408-b7d5-e7d85d3c833f&accountId=4145456e-1244-4408-b7d5-e7d85d3c833f Register for cleanroom access] on Docusign.
#Register for access by filing the form(s) below:
#* Multiple users from a single company or entity can be associated with a single registration as long as the billing point of contact is the same.
#*Once an access agreement has been signed by all parties and a company account in the cleanroom has been established, additional users may be assigned by completing the 'additional user' form below. The record ID and named authorized signatory will need to match the original agreement for this option. Please contact Emily at eclough@usc.edu for help with locating this information, some agreements were set up prior to implementing the record ID''.''
#* The lab coordinator will:
#*Once these forms have been received and reviewed, the user will receive a follow-up email with next steps, along with details on how to pick up their USC iVIP badge for access and equipment usage.
#*# Set up your account including assisting in completing requisite external user paperwork (confirming billing information/billing charge agreement and completing of the facilities use and fee agreement form).
#*If your organization has already established an account with the Nanofab, complete:
#*# Give each individual an [https://mycard.usc.edu/ivip/ iVIP card] which provides a user with a USC ID number, which is needed to get access to the building and the facility. The charge for this ID card is $5.
#*#[https://na3.docusign.net/Member/PowerFormSigning.aspx?PowerFormId=28102020-048c-423c-a61e-9c1b93fad46f&env=na3&acct=4145456e-1244-4408-b7d5-e7d85d3c833f&v=2 Additional user - established company account] on Docusign
# Complete the USC Environmental Health & Safety (EHS) [Https://ehs.usc.edu/research/lab/gls-training/ General Lab Safety (GLS) Training course] on the EHS website. This includes a computer-based training on Trojan Learn OR an in-person/Zoom training, AND a GLS Meet and Greet with EHS over Zoom.
#*If your organization has not established an account yet, complete both:
#* This training can be completed online once a user has a USC ID#.​ After completing training, please email the GLS completion certificate to the lab coordinator.
#*#[https://na3.docusign.net/Member/PowerFormSigning.aspx?PowerFormId=6d80ca8f-54f0-44d5-a259-a889c3fdce1b&env=na3&acct=4145456e-1244-4408-b7d5-e7d85d3c833f&v=2 New company facility use agreement] on Docusign
# Request [https://usc.qualtrics.com/jfe/form/SV_2ccy8prA0oRcZng cleanroom safety training] on Qualtrics. You will then be contacted by facility staff to arrange your training date and learn our lab-specific protocols.
#*#[https://na3.docusign.net/Member/PowerFormSigning.aspx?PowerFormId=9511ec13-05e7-45c7-a5fe-00a08d7543e7&env=na3&acct=4145456e-1244-4408-b7d5-e7d85d3c833f&v=2 New user - new company account] on Docusign
# After the safety training, submit the [https://usc.qualtrics.com/jfe/form/SV_37MPAOfPV8Trq5g cleanroom policy quiz] on Qualtrics.
== Industry - External user onboarding process ==
 
#Complete the [https://usc.qualtrics.com/jfe/form/SV_8ro9XbLOFMz6raK new user questionnaire] on Qualtrics.
#Sign and submit the form ''[https://wiki.nanofab.usc.edu/images/4/4c/USC-Access-Agreement-Industry-Aug-2023.pdf Facilities use agreement form for industry users]'' to the lab coordinator.
# [https://powerforms.docusign.net/965cdedc-dc46-4c8d-bd14-1274510cbad7?env=na3&acct=4145456e-1244-4408-b7d5-e7d85d3c833f&accountId=4145456e-1244-4408-b7d5-e7d85d3c833f Register for cleanroom access] on Docusign.
#* Multiple users from a single company or entity can be associated with a single registration as long as the billing point of contact is the same.
#* The lab coordinator will:
#*# Set up your account including assisting in completing requisite external user paperwork (confirming billing information/billing charge agreement and completing of the facilities use and fee agreement form).
#*# Give each individual an [https://mycard.usc.edu/ivip/ iVIP card] which provides a user with a USC ID number, which is needed to get access to the building and the facility. The charge for this ID card is $5.
# Complete the USC Environmental Health & Safety (EHS) [Https://ehs.usc.edu/research/lab/gls-training/ General Lab Safety (GLS) Training course] on the EHS website. This includes a computer-based training on Trojan Learn OR an in-person/Zoom training, AND a GLS Meet and Greet with EHS over Zoom.
# Complete the USC Environmental Health & Safety (EHS) [Https://ehs.usc.edu/research/lab/gls-training/ General Lab Safety (GLS) Training course] on the EHS website. This includes a computer-based training on Trojan Learn OR an in-person/Zoom training, AND a GLS Meet and Greet with EHS over Zoom.
#* This training can be completed online once a user has a USC ID#.​ After completing training, please email the GLS completion certificate to the lab coordinator.
#* This training can be completed online once a user has a USC ID#.​ After completing training, please email the GLS completion certificate to the lab coordinator.
# Request [https://usc.qualtrics.com/jfe/form/SV_2ccy8prA0oRcZng cleanroom safety training] on Qualtrics. You will then be contacted by facility staff to arrange your training date and learn our lab-specific protocols.
# Request [https://usc.qualtrics.com/jfe/form/SV_2ccy8prA0oRcZng cleanroom safety training] on Qualtrics. You will then be contacted by facility staff to arrange your training date and learn our lab-specific protocols.
# After the safety training, submit the [https://usc.qualtrics.com/jfe/form/SV_37MPAOfPV8Trq5g cleanroom policy quiz] on Qualtrics.
# After the safety training, submit the [https://usc.qualtrics.com/jfe/form/SV_37MPAOfPV8Trq5g cleanroom policy quiz] on Qualtrics.

Revision as of 08:16, 25 September 2025

Thank you for your interest in the USC Nanofab! The onboarding will differ depending on your affiliation; please follow the procedure below for either USC-internal, non-profit, or for-profit organizations.

  • Our lab coordinator is Emily Clough. Send all documention as requested to eclough@ usc dot edu.
  • Billing information is located at the Nanofab usage fees page.
  • If you would prefer to hire nanofabrication facility staff to perform processes on your behalf, please indicate this preference on the Docusign registration. All subsequent requirements for safety training are waived.

User classifications

  • Internal includes users affiliated with the University of Southern California (UPC and HSC), CHLA, and ISI.
  • Non-profit includes users affiliated with other academic institutions, non-profit organizations, and the government
  • For-profit includes all other users including start-up and industry members

Internal - USC user onboarding process

  1. Complete the new user questionnaire on Qualtrics.
  2. Complete the USC Environmental Health & Safety (EHS) General Lab Safety (GLS) Training course on the EHS website. This includes a computer-based training on Trojan Learn OR an in-person/Zoom training, AND a GLS Meet and Greet with EHS over Zoom.
    • After completing training, please email the GLS completion certificate to the lab coordinator.
  3. Register for cleanroom access on Docusign.
    • The lab coordinator will:
      1. Enter your information into the billing system
      2. Confirm access/billing information with your advisor
      3. Give you access to the facility via your USC card
  4. Request cleanroom safety training on Qualtrics. You will then be contacted by facility staff to arrange your training date and learn our lab-specific protocols.
  5. After the safety training, submit the cleanroom policy quiz on Qualtrics.

External user onboarding process

  1. Complete the new user questionnaire on Qualtrics.
  2. Sign and submit the form Facilities use agreement form for nonprofit users to the lab coordinator.
  3. Register for access by filing the form(s) below:
    • Once an access agreement has been signed by all parties and a company account in the cleanroom has been established, additional users may be assigned by completing the 'additional user' form below. The record ID and named authorized signatory will need to match the original agreement for this option. Please contact Emily at eclough@usc.edu for help with locating this information, some agreements were set up prior to implementing the record ID.
    • Once these forms have been received and reviewed, the user will receive a follow-up email with next steps, along with details on how to pick up their USC iVIP badge for access and equipment usage.
    • If your organization has already established an account with the Nanofab, complete:
      1. Additional user - established company account on Docusign
    • If your organization has not established an account yet, complete both:
      1. New company facility use agreement on Docusign
      2. New user - new company account on Docusign
  4. Complete the USC Environmental Health & Safety (EHS) General Lab Safety (GLS) Training course on the EHS website. This includes a computer-based training on Trojan Learn OR an in-person/Zoom training, AND a GLS Meet and Greet with EHS over Zoom.
    • This training can be completed online once a user has a USC ID#.​ After completing training, please email the GLS completion certificate to the lab coordinator.
  5. Request cleanroom safety training on Qualtrics. You will then be contacted by facility staff to arrange your training date and learn our lab-specific protocols.
  6. After the safety training, submit the cleanroom policy quiz on Qualtrics.